Sharing your screen is as easy as 1-2-3. 1. Download the small application that I created by going to: http://www.thecomputer-whisperer.com/remote.exe -or- click on the link just below the button you clicked on the page -or- copy and paste the above address into your browser. 2. Place the application on your desktop, or someplace you can get to easily. 3. Double-click the application (remote.exe). Once opened, double-click the part at the top where it says to "Double-Click". Now wait for me to respond. The program will automatically stop if I do not answer within 5 minutes, so make sure I am available first before running it. My phone number is: 423-956-8320 Thanks, and look forward to being of assistance. Randall Emerick